Keep healthcare moving, from EHR to endpoint.

85%+
Tickets resolved same day
<20 min
Average response
24/7/365
Onsite coverage

Peripheral issues often cross IT, clinical operations, supply chain, security, and multiple vendors. Techio gives that work one accountable owner.

What Techio manages

One team across the peripheral layer.

Techio manages the devices, workflows, support, and infrastructure that keep information moving between your EHR and the people who depend on it.

01

Managed Operations

Day-to-day support, maintenance, lifecycle management, vendor coordination, supplies, inventory, and business continuity.

Explore Managed Operations
02

Integration & Modernization

Device conversions, deployments, EHR and application integration, and workflow modernization.

Explore Integration & Modernization
03

Security & Compliance

Firmware, access, ports and protocols, legacy device risk, secure output, and end-of-life data protection.

Explore Security & Compliance
04

EHR/EMR Implementation Support

Peripheral readiness, integration, deployment, Go-Live support, and post-Go-Live stabilization.

Explore EHR/EMR Implementation Support
How it works

Start with the environment you already have.

1. Assess

We map the devices, workflows, vendors, contracts, support responsibilities, and operational gaps across the peripheral environment.

2. Transition

We establish ownership, address known gaps, coordinate in-scope vendors, and move support into the Techio program without forcing an unnecessary hardware refresh.

3. Operate & Optimize

Techio provides ongoing onsite support, inventory and lifecycle management, vendor coordination, reporting, and continuous improvement.

Typical implementation
30
90
days

Depending on the size and complexity of the environment.

See how Techio works
How it works

Start with the environment you already have.

A nurse at a hospital workstation looks up at a screenA pharmacist scans a medication box at a label printerA nurse fits a printed wristband on a patient

Assess

We map the devices, workflows, vendors, contracts, support responsibilities, and operational gaps across the peripheral environment.

Transition

We establish ownership, address known gaps, coordinate in-scope vendors, and move support into the Techio program without forcing an unnecessary hardware refresh.

Operate & Optimize

Techio provides ongoing onsite support, inventory and lifecycle management, vendor coordination, reporting, and continuous improvement.

Depending on the size and complexity of the environment.

30 days
to
90 days
Why Techio

Techio manages the entire peripherals ecosystem.

One owner, no runaround.

Every device, workflow, and ticket in scope belongs to one accountable team.

Vendor-neutral by design.

We optimize what you already own and replace only when there is a reason.

Built for healthcare.

24/7 operations, EHR-connected workflows, and clinical dependencies are standard operating conditions.

Predictable cost.

A flat monthly fee is structured around the agreed scope and environment.

Client results

What ownership looks like in practice.

Memorialcare

Modernizing 200 devices without disrupting operations

Techio replaced an aging MFP environment across four hospitals and two medical groups while preserving the workflows users relied on.

The outcome
200 devices
4 weeks
0 downtime
0 workflow issues
“When they say they’ll be there 24/7/365, they mean it…”
Danny Asaoka
Executive Director, Information Services, MemorialCare
Read the case study
Foothill Regional Medical Center

Optimizing a hospital network without replacing hardware

Techio audited the wireless environment, documented every access point, and fixed congestion in the lobby and ICU on the existing Cisco Meraki equipment.

The outcome
$150K overhaul avoided
100% of hardware retained
20% wireless expansion
100% of the network documented
$150K
network overhaul avoided
FAQ

Questions healthcare leaders ask us.

What is the peripherals layer?

All devices and systems that move information in and out of your EHR: printers, scanners, label devices, fax systems, and the infrastructure that supports them.

Is Techio a software platform?

No. Techio is a managed service provider. We provide people, process, and operational ownership, supported by our own tools, on-site 24/7/365.

Will this cost more than we pay today?

Typically no. Most organizations see cost neutrality or reduction through vendor consolidation, reduced waste, extended device life, and lower IT workload.

Do we need to replace our equipment or vendors?

No. We are vendor-neutral and do not sell equipment. We consolidate your existing vendors under one operational model and replace devices only when justified.

What happens when something breaks afterhours?

Techio is on-site 24/7/365. There is no reliance on next-day support.

Do you integrate with Epic and other EHRs?

Yes. We support and maintain all device-dependent workflows tied to your EHR, through normal operations, upgrades, and Go-Lives.

How do we start?

Contact our team to request a full environment assessment covering peripherals, their workflows, costs, and support gaps.

See what peripheral ownership could look like in your environment.

Start with an environment review covering devices, workflows, vendors, support responsibilities, and gaps.

Request an environment review